{"id":24719,"date":"2025-03-11T07:41:46","date_gmt":"2025-03-11T07:41:46","guid":{"rendered":"https:\/\/www.heartinternet.uk\/blog\/?p=24719"},"modified":"2025-03-11T07:41:46","modified_gmt":"2025-03-11T07:41:46","slug":"how-to-enable-root-access-via-ssh-on-your-vps-for-migration","status":"publish","type":"post","link":"https:\/\/www.heartinternet.uk\/blog\/how-to-enable-root-access-via-ssh-on-your-vps-for-migration\/","title":{"rendered":"How to Enable Root Access via SSH on Your VPS for Migration using Plesk"},"content":{"rendered":"<div>\n<p>If you get one of the following messages from the Plesk migrator you should check that you are using root as the username along with the Plesk admin password.<\/p>\n<\/div>\n<ul>\n<li>&#8220;The source server does not appear to be a Plesk server&#8221;<\/li>\n<li>&#8220;Plesk Migrator tool requires original &#8216;root&#8217; user access or root user with GUI\/UID = 0.&#8221;<\/li>\n<li>&#8220;Failed to check SSH connection to the source server &#8216;source&#8217; (203.0.112.0): Unable to connect to &#8216;203.0.112.0&#8217; by SSH: Authentication failed.&#8221;<\/li>\n<\/ul>\n<div><\/div>\n<div><\/div>\n<div>If you are still getting the same error, you may have to enable root SSH access.<\/div>\n<h3><strong>Step 1: Create an SSH User for a Domain<\/strong><\/h3>\n<p>Before you can log in via SSH, ensure you have an SSH user set up for the domain. There are two ways to do this:<\/p>\n<h4><strong>Option 1: Enable SSH Access for a Specific Domain<\/strong><\/h4>\n<ol start=\"1\" data-spread=\"false\">\n<li>Log in to Plesk.<\/li>\n<li>Navigate to <strong>Websites &amp; Domains<\/strong>.<\/li>\n<li>Click on the domain you want to enable SSH access for.<\/li>\n<li>Go to <strong>Hosting &amp; DNS<\/strong> &gt; <strong>Hosting Settings<\/strong>.<\/li>\n<li>Scroll to the bottom of the page.<\/li>\n<li>Locate the <strong>SSH access<\/strong> setting and change the type from <code>Forbidden<\/code> to <code>\/bin\/bash\/<\/code>.<\/li>\n<\/ol>\n<h4><strong>Option 2: Create a Temporary Domain Package<\/strong><\/h4>\n<p>Alternatively, if you need a temporary SSH user, you can create a new domain package and enable SSH access when setting up the package.<\/p>\n<div>\n<hr \/>\n<\/div>\n<h3><strong>Step 2: Gain Superuser Access<\/strong><\/h3>\n<p>Once SSH access is enabled for the domain, follow these steps to gain superuser privileges:<\/p>\n<ol start=\"1\" data-spread=\"false\">\n<li>Open your SSH client and connect to the server using the domain\u2019s SSH username and password.<\/li>\n<li>Run the following command to switch to a superuser:\n<pre><code>su<\/code><\/pre>\n<\/li>\n<li>Enter the password for the Plesk Administrator when prompted.<\/li>\n<\/ol>\n<div>\n<hr \/>\n<\/div>\n<h3><strong>Step 3: Modify SSH Configuration<\/strong><\/h3>\n<p>To ensure root login is permitted, follow these steps:<\/p>\n<ol start=\"1\" data-spread=\"false\">\n<li>Open the SSH configuration file using a text editor such as <code>vim<\/code> or <code>nano<\/code>:\n<pre><code>vim \/etc\/ssh\/sshd_config<\/code><\/pre>\n<p>or<\/p>\n<pre><code>nano \/etc\/ssh\/sshd_config<\/code><\/pre>\n<\/li>\n<li>Locate the line that reads:\n<pre><code>#PermitRootLogin prohibit-password<\/code><\/pre>\n<\/li>\n<li>Modify it to:\n<pre><code>PermitRootLogin yes<\/code><\/pre>\n<p>(If there is a <code>#<\/code> at the beginning of the line, remove it.)<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24785\" src=\"https:\/\/www.heartinternet.uk\/blog\/wp-content\/uploads\/Picture1.png\" alt=\"\" width=\"842\" height=\"317\" \/><\/p>\n<ol start=\"1\" data-spread=\"false\">\n<li>Save the changes and exit the editor.<\/li>\n<\/ol>\n<div>\n<hr \/>\n<\/div>\n<h3><strong>Step 4: Restart the SSH Service<\/strong><\/h3>\n<p>After modifying the configuration, restart the SSH service to apply the changes:<\/p>\n<pre><code>systemctl restart sshd<\/code><\/pre>\n<p>This will disconnect you from the server temporarily. Wait for about a minute, then attempt to reconnect. At this point, the Plesk Migration Tool should work as expected.<\/p>\n<div>\n<hr \/>\n<\/div>\n<h3><strong>Step 5: Restart SSHD from the Recovery Console (If Needed)<\/strong><\/h3>\n<p>If you are unable to log back in after restarting SSH, manually restart the SSH service using the recovery console:<\/p>\n<ol start=\"1\" data-spread=\"false\">\n<li>Navigate to your VPS dashboard.<\/li>\n<li>Click the drop-down menu <strong>Server Actions<\/strong> and select <strong>Recovery Console<\/strong>.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24788\" src=\"https:\/\/www.heartinternet.uk\/blog\/wp-content\/uploads\/2025\/03\/Picture2-1.png\" alt=\"\" width=\"617\" height=\"386\" srcset=\"https:\/\/www.heartinternet.uk\/blog\/wp-content\/uploads\/2025\/03\/Picture2-1.png 617w, https:\/\/www.heartinternet.uk\/blog\/wp-content\/uploads\/2025\/03\/Picture2-1-300x188.png 300w\" sizes=\"auto, (max-width: 617px) 100vw, 617px\" \/><\/li>\n<li>Log in as the root user when prompted.<\/li>\n<li>Use the Plesk admin password when asked.<\/li>\n<li>Run the following command to apply the changes if you&#8217;re using CentOS or AlmaLinux:\n<pre><code>systemctl restart sshd<\/code><\/pre>\n<p>If your server uses Ubuntu type the following instead:<\/p>\n<pre><code>systemctl restart ssh<\/code><\/pre>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24791\" src=\"https:\/\/www.heartinternet.uk\/blog\/wp-content\/uploads\/2025\/03\/Picture3-1.png\" alt=\"\" width=\"388\" height=\"159\" srcset=\"https:\/\/www.heartinternet.uk\/blog\/wp-content\/uploads\/2025\/03\/Picture3-1.png 388w, https:\/\/www.heartinternet.uk\/blog\/wp-content\/uploads\/2025\/03\/Picture3-1-300x123.png 300w\" sizes=\"auto, (max-width: 388px) 100vw, 388px\" \/><\/li>\n<\/ol>\n<p>This should resolve any connection issues and allow the Plesk Migration Tool to function correctly.<\/p>\n<div>\n<hr \/>\n<\/div>\n<p>With SSH access properly configured, you can efficiently manage your Plesk environment and carry out migrations smoothly. If you run into any issues, don\u2019t hesitate to contact our support team for assistance. You can reach out via your <a href=\"https:\/\/customer.heartinternet.uk\/manage\/login.cgi\">Customer Area<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you get one of the following messages from the Plesk migrator you should check that you are using root as the username along with the Plesk admin password. &#8220;The&#8230;<\/p>\n","protected":false},"author":2,"featured_media":24680,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":{"0":"post-24719","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-misc"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Enable Root Access via SSH on Your VPS for Migration using Plesk - Heart Internet<\/title>\n<meta name=\"description\" content=\"How to Enable Root Access via SSH on Your VPS for Migration using Plesk - 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