{"id":24725,"date":"2025-03-11T07:40:50","date_gmt":"2025-03-11T07:40:50","guid":{"rendered":"https:\/\/www.heartinternet.uk\/blog\/?p=24725"},"modified":"2025-03-11T07:40:50","modified_gmt":"2025-03-11T07:40:50","slug":"how-to-enable-root-access-on-your-old-vps-server-using-plesk","status":"publish","type":"post","link":"https:\/\/www.heartinternet.uk\/blog\/how-to-enable-root-access-on-your-old-vps-server-using-plesk\/","title":{"rendered":"How to Enable Root Access on Your VPS Server Using Plesk"},"content":{"rendered":"<div>\n<p>If you get one of the following messages from the Plesk migrator you should check that you are using root as the username along with the Plesk admin password.<\/p>\n<\/div>\n<ul>\n<li>&#8220;The source server does not appear to be a Plesk server&#8221;<\/li>\n<li>&#8220;Plesk Migrator tool requires original &#8216;root&#8217; user access or root user with GUI\/UID = 0.&#8221;<\/li>\n<li>&#8220;Failed to check SSH connection to the source server &#8216;source&#8217; (203.0.112.0): Unable to connect to &#8216;203.0.112.0&#8217; by SSH: Authentication failed.&#8221;<\/li>\n<\/ul>\n<div><\/div>\n<div><\/div>\n<div>\n<p>If you are still getting the same error, you may have to enable root SSH access.<\/p>\n<p>If you haven\u2019t disabled root access via SSH, you can easily enable it using the terminal option within Plesk. This guide will walk you through the process step by step.<\/p>\n<\/div>\n<h3>Step 1: Log in to Plesk<\/h3>\n<ol start=\"1\" data-spread=\"false\">\n<li>Open your web browser and navigate to your Plesk login URL<br \/>\n(e.g., <code>https:\/\/yourvpsname.com:8443<\/code>).<\/li>\n<li>Enter your username and password.<\/li>\n<\/ol>\n<h3>Step 2: Access the Web Terminal<\/h3>\n<ol start=\"1\" data-spread=\"false\">\n<li>In the left-hand menu, click <strong>Tools &amp; Settings<\/strong> (or <strong>Websites &amp; Domains<\/strong>, depending on your Plesk version).<\/li>\n<li>Look for <strong>SSH Terminal<\/strong> or <strong>Web Terminal<\/strong> and click on it.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24764\" src=\"https:\/\/www.heartinternet.uk\/blog\/wp-content\/uploads\/picture-1-300x283.png\" alt=\"Image showing tools and resources menu\" width=\"227\" height=\"214\" \/><\/li>\n<li>A terminal window will open inside Plesk, allowing you to execute Linux commands.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24770 size-full\" src=\"https:\/\/www.heartinternet.uk\/blog\/wp-content\/uploads\/Picture2.png\" alt=\"\" width=\"677\" height=\"251\" \/><\/p>\n<h3>Step 3: Modify the SSH Configuration<\/h3>\n<ol start=\"1\" data-spread=\"false\">\n<li>In the terminal, run the following command to open the SSH configuration file:\n<pre><code>vim \/etc\/ssh\/sshd_config<\/code><\/pre>\n<\/li>\n<li>Locate the line that contains <code>PermitRootLogin<\/code>.<\/li>\n<li>Change the value to <code>yes<\/code>. If there is a <code>#<\/code> symbol in front of it, remove the <code>#<\/code> to activate the line.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24773 size-full\" src=\"https:\/\/www.heartinternet.uk\/blog\/wp-content\/uploads\/Picture3.png\" alt=\"\" width=\"613\" height=\"359\" \/><\/p>\n<h3>Step 4: Save the Changes<\/h3>\n<ol start=\"1\" data-spread=\"false\">\n<li>Press the <code>ESC<\/code> key.<\/li>\n<li>Type <code>:WQ<\/code> and press <code>Enter<\/code> to save and exit.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24776 size-full\" src=\"https:\/\/www.heartinternet.uk\/blog\/wp-content\/uploads\/Picture4.png\" alt=\"\" width=\"661\" height=\"381\" \/><\/p>\n<h3>Step 5: Restart the SSH Service<\/h3>\n<p>Run the following command to apply the changes if you&#8217;re using CentOS or AlmaLinux:<\/p>\n<pre><code>systemctl restart sshd<\/code><\/pre>\n<p>If your server uses Ubuntu type the following instead:<\/p>\n<pre><code>systemctl restart ssh<\/code><\/pre>\n<h3>Final Step: Verify and Proceed<\/h3>\n<p>Give it a few moments for the changes to take effect. Once enabled, you should be able to proceed with your migration successfully.<\/p>\n<p>If you encounter any issues, try restarting your VPS and repeating the steps. For further assistance, please contact our support team via your <a href=\"https:\/\/customer.heartinternet.uk\/manage\/login.cgi\">Customer Area<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you get one of the following messages from the Plesk migrator you should check that you are using root as the username along with the Plesk admin password. &#8220;The&#8230;<\/p>\n","protected":false},"author":2,"featured_media":22824,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16,23],"tags":[],"class_list":["post-24725","post","type-post","status-publish","format-standard","has-post-thumbnail","category-misc","category-vps"],"_links":{"self":[{"href":"https:\/\/www.heartinternet.uk\/blog\/wp-json\/wp\/v2\/posts\/24725","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.heartinternet.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.heartinternet.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.heartinternet.uk\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.heartinternet.uk\/blog\/wp-json\/wp\/v2\/comments?post=24725"}],"version-history":[{"count":0,"href":"https:\/\/www.heartinternet.uk\/blog\/wp-json\/wp\/v2\/posts\/24725\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.heartinternet.uk\/blog\/wp-json\/wp\/v2\/media\/22824"}],"wp:attachment":[{"href":"https:\/\/www.heartinternet.uk\/blog\/wp-json\/wp\/v2\/media?parent=24725"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.heartinternet.uk\/blog\/wp-json\/wp\/v2\/categories?post=24725"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.heartinternet.uk\/blog\/wp-json\/wp\/v2\/tags?post=24725"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}