How to manually process a renewal for an active Subscription

If a renewal payment fails and you want to retry the payment, a customer wants an additional shipment immediately, or for some other reason you want to manually trigger a renewal payment, you can use the Process Renewal action on the Edit Subscription to do this.

1. Go to WooCommerce > Edit Subscription for the subscription.
2. Select the Subscriptions Actions meta box.
3. Select Process Renewal.
4. Save Subscription.

Process Renewal is only displayed if:

• Subscription has a status of active.
• Subscription uses a payment method that supports payment date changes.

Processing a renewal runs the subscription through the entire renewal process, including charging the customer's credit card and emailing the customer if the renewal order email is enabled and the subscription is using automatic payments.

Article ID: 1584
Created On: Mon, May 10, 2021 at 4:02 PM
Last Updated On: Mon, May 10, 2021 at 4:02 PM

Online URL: https://www.heartinternet.uk/support/article/how-to-manually-process-a-renewal-for-an-active-subscription.html