When your WordPress site goes down, it usually isn't "gone" - it’s likely just tripped over a bad line of code or a memory limit. Here is a guide to diagnosing and fixing the most common errors.
The "White Screen of Death"
You open your site and see nothing but a blank white page. This is usually a PHP error or database timeout.
The 500 Internal Server Error
This is a generic "catch-all" error. It means the server knows something is wrong but can't specify what.
Error Establishing a Database Connection
This means WordPress can't talk to your database.
define('WP_ALLOW_REPAIR', true); Then visit yourdomain.com/wp-admin/maint/repair.php to run the repair tool. (Delete the line when finished!)
Using Softaculous to Debug
If you followed my previous guide on Softaculous WordPress Manager, you have a secret weapon:
Article ID: 1994
Created On: Tue, Jan 13, 2026 at 10:02 AM
Last Updated On: Thu, Mar 5, 2026 at 8:33 PM
Online URL: https://www.heartinternet.uk/support/article/mwp-website-management-ops-troubleshooting-common-wordpress-errors-white-screen-500-errors-plugin-conflicts.html