MWP - Website Management Ops - How to access and read error logs


From the main page of your Managed Wordpress, click on the “Manage Website  Icon

Once that button is clicked, you will be redirected to the Manage Website area:

The Logs tab allows you to review logs generated by your website, which can be useful for troubleshooting and diagnosing issues. Because logs can collect a large amount of data in a short time, the system automatically discards them after processing. 

Currently, only Access Logs are available for download.

To view a log, click the download icon next to the desired entry. To remove a log, click the trash can icon.

Also, the next tab, which is called “Security” can be useful in the case the “Logs” one is needed 

Security Tab

The Security tab can also be helpful when investigating issues that may require reviewing logs. It provides a comprehensive overview of all detected vulnerabilities.

If any vulnerability requires user action, a red dot appears on the tab.

The overview section displays:

  • The number of active vulnerabilities
  • The number of vulnerabilities mitigated
  • The number of attacks blocked this year
  • If no attacks have been blocked this year, the total number of mitigations is shown instead

 

How to see the Logs in MWP:

Enable WordPress debug logs  

Steps:

  1. Open wp-config.php
  2. Add or edit these lines above /* That's all, stop editing! */: 

define('WP_DEBUG', true);

define('WP_DEBUG_LOG', true);

define('WP_DEBUG_DISPLAY', false); 

 

Where the log appears: 

/wp-content/debug.log 

You can view it using:

File Manager in your hosting panel

  • SFTP
  • SSH (if allowed)
  • Leave WP_DEBUG off on live sites when finished. 

Check logs from your hosting dashboard

Go to My Sites → Tools → Logs

Includes PHP errors and server activity 

 

How to see the logs on cPanel

First and easiest method:

Here are the steps to see the Error Logs in your cPanel:

  1. Log in to cPanel
  2. Go to Metrics
  3. Click Errors 

You’ll see the most recent errors

Second method for raw logs:

  1. In cPanel, go to Metrics
  2. Click Raw Access
  3. Download the log file
  4. Open it in a text editor


Article ID: 2012
Created On: Tue, Jan 13, 2026 at 10:24 AM
Last Updated On: Thu, Mar 5, 2026 at 8:34 PM

Online URL: https://www.heartinternet.uk/support/article/mwp-website-management-ops-how-to-access-and-read-error-logs.html