If emails are arriving into your Heart Internet mailbox late, please ensure that it is not full.
If your mailbox is full, new emails can only be delivered as old mail is deleted. And if your desktop email client leaves the email on the server, you can have many old emails that you thought you deleted, but are still in the system.
To check the number of emails you have, and to delete them:
If emails you send are arriving late to your recipient, this is an external issue, and could be a result of external servers being offline, mailboxes being full, or emails being held erroneously in a spam folder.
Please liaise with your mail recipient to resolve the issue.
Article ID: 231
Created On: Fri, Mar 13, 2015 at 11:26 AM
Last Updated On: Thu, Apr 23, 2015 at 11:33 AM
Online URL: https://www.heartinternet.uk/support/article/why-are-the-emails-i-send-or-receive-getting-delayed.html