If you are getting a 550 error when creating folders in your eXtend Control Panel’s File Manager, this suggests a permissions problem related to the creation of the account.
Please raise a Support Ticket with the Customer Services team, and we will work with you to resolve the problem.
Article ID: 274
Created On: Fri, Mar 13, 2015 at 1:12 PM
Last Updated On: Thu, Apr 23, 2015 at 12:38 PM
Online URL: https://www.heartinternet.uk/support/article/why-am-i-getting-a-550-error-when-i-try-to-create-a-folder-in-file-manager.html