When you create a new hosting account, your customised holding page should load automatically, giving you a page to view when you visit that account.
Occasionally instead of your customised holding page, you will see a blank white page. This is when the server is experiencing a high load.
This is a minor problem that usually quickly resolves itself. If the problem persists for more than 24 hours, please raise a Support Ticket with the Customer Services team.
Article ID: 375
Created On: Mon, Mar 16, 2015 at 2:37 PM
Last Updated On: Thu, Apr 23, 2015 at 11:53 AM
Online URL: https://www.heartinternet.uk/support/article/why-is-a-blank-white-page-showing-on-hosting-accounts-instead-of-my-customised-holding-page.html