Why is my secure site not showing the padlock in the browser?


The main reason why your secure site is not showing the padlock is due to the use of an http:// link somewhere inside the page.

Any absolute links inside of a page you wish to be secure must have https://. Check all your scripts and images to see if any of them could be causing this issue and adjust to be an https:// link or a virtual reference.

For example, if your page https://www.your-domain.com/shop/ does not show the padlock, it may be due to an image link such as:

<img src=”http://www.your-domain.com/shop/images/blueshirt.jpg”>

If there is something like that in your site, you can either change it to an https:// link:

<img src=”https://www.your-domain.com/shop/images/blueshirt.jpg”>

Or to a virtual link:

<img src=”images/blueshirt.jpg”>



Article ID: 434
Created On: Mon, Mar 16, 2015 at 3:54 PM
Last Updated On: Wed, Sep 11, 2024 at 10:20 AM

Online URL: https://www.heartinternet.uk/support/article/why-is-my-secure-site-not-showing-the-padlock-in-the-browser.html