After you have placed your order, our system automatically begins installing your operating system of choice on a brand new server.
The process must format the disks in order to install the software correctly, and it could take up an hour before your server is live.
Once the process is finished, you will be able to ping your server, and connect via Remote Desktop if your server is Windows-hosted or via SSH if your server is Linux-hosted.
Article ID: 62
Created On: Tue, Mar 3, 2015 at 4:14 PM
Last Updated On: Wed, Aug 18, 2021 at 3:56 PM
Online URL: https://www.heartinternet.uk/support/article/how-long-do-i-need-to-wait-until-i-can-use-my-newly-ordered-server.html