Do I have to transfer my domain to Heart Internet in order to use my hosting account?

You do not need to transfer your domain name over in order to use us for hosting.  

You will need to set up a Domain Reference in your Heart Internet Customer Area to point your hosting package at, and you will need to move your domain's nameservers to our nameservers.

Our nameservers are:

Heart Internet


IP Address

To change the nameservers on your domain name:

  1. Log into your registrar
  2. Look for 'Change Nameservers' or 'DNS Settings'
  3. Where it lists the nameservers, change them to either the Heart Internet or the Generic nameservers
  4. Save your new settings

It may take up to 48 hours for the new nameservers to propagate across the Internet.

Please note that if you do not transfer your domain name to us, you will need to ensure that the renewal of your domain name is arranged with their registrar.  Your domain name will also not enjoy the full range of free services our domain registration customers receive.

Article ID: 624
Created On: Wed, Apr 8, 2015 at 11:14 AM
Last Updated On: Thu, Apr 23, 2015 at 11:24 AM

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