If you would like to upgrade your VPS, please raise a support ticket through your account and provide the following information:
You can view our options here:
Virtual Private Servers | High Performance VPS hosting
Dedicated Servers - Power and reliability for your business
Once received, your request will be reviewed and passed to our Sales team, who will assist you with the upgrade process.
If you would like to downgrade your VPS service, there are two available options:
Option 1: Migrate to a New VPS
You can purchase a new VPS with the required specifications and manually migrate your data to the new server.
Once the migration has been completed and you have confirmed that everything is working correctly, please contact us and request cancellation of your existing VPS.
Option 2: Request a Downgrade Through Sales
Alternatively, you can raise a support ticket through your account requesting a VPS downgrade.Your request will be passed to our Sales team, who will review the available options and assist you with the downgrade process.
Please note: Downgrading a VPS may require data migration depending on the available upgrade paths and the differences between your current and requested VPS package.
Article ID: 69
Created On: Tue, Mar 3, 2015 at 5:05 PM
Last Updated On: Tue, Aug 11, 2026 at 11:25 AM
Online URL: https://www.heartinternet.uk/support/article/how-can-i-upgrade-or-downgrade-my-server.html