Our feedback system is vital in learning what you like about our web hosting products and services and how we can improve them. From your comments we’ve implemented over a thousand suggestions so far, and we’re always working on more. Thanks to you, we’ve reduced prices for a variety of reseller add-ons, improved the design and layout of the eXtend control panel and added a range of helpful resources (including video tutorials, hosting guides, and free templates and icons).

Other recent graduates of the feedback form include:

•  Hosted Exchange

•  A wider choice of SSL certificates

•  Monthly contracts for dedicated server resellers

•  A web hosting iPhone control panel (also compatible with Android)

•  Integrated support ticketing system added to HostPay

•  White label Nominet tag

•  PayPal payments

As a customer and end-user, you’re in the best position to tell us about how we can improve the products you use daily, and this has meant that we’ve made changes so you can build your websites more efficiently.

A selection of reviews can be found on the Heart Internet reviews page, but as the page is getting increasingly long over time, we’ve expanded to give them a new domain of their own at HeartInternetReviews.co.uk. Our Heart Internet Reviews website contains customer reviews divided into sections for easier browsing, and there’s even a live Twitter feed so you can see what people are saying about us in real time.

We can’t stress how important your reviews are, and we hope you’re proud to be shaping the company with us. If you’d like to submit a Heart Internet review, just log into your control panel and click ‘Your Feedback’ – we read every message sent. You can also catch us on Twitter and Facebook.