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Heart Internet has joined forces with GoDaddy. If you’re interested in joining our team, you can see all our current opportunities on our Group Careers site.

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We make every attempt to reply to all enquiries as quickly as possible.

Tech Support and Billing

All technical support and billing enquiries must be raised through our free, easy to use online customer service system, which is accessible from your Heart Internet account control panel at customer.heartinternet.uk.

This ensures our customer service team can access all your relevant details, and also acts as an extra security measure to prevent unauthorised changes.

Complaints

If you have a complaint, please see our Official Complaints Procedure.

Other ways to get in touch with us

Address:

Heart Internet Ltd,
5th Floor,
The Shipping Building,
Old Vinyl Factory,
 252-254 Blyth Road,
Hayes
UB3 1HA
United Kingdom

Supporting hours:

Chat09:00 to 17:00
Ticket24/7
Got a question? Explore our Support Database. Start a live chat*.
Or log in to raise a ticket for support.
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