Contact Us

Get in touch with the team

Do you have a sales question?

We'd love to hear from you

We make every attempt to reply to all enquiries as quickly as possible. If it is urgent please call us on 0330 660 0255.

All technical support and billing enquiries must be raised through our free, easy to use online customer service system

This is accessible from your Heart Internet account control panel at This ensures our customer service team can access all your relevant details, and also acts as an extra security measure to prevent unauthorised changes.

Simply log in to your account to raise a question with our friendly UK support team.

We aim to get back to all our customers within an hour.

Other ways to get in touch with us

Heart Internet Ltd
2 Castle Quay
Castle Boulevard
United Kingdom
52.947474 N 1.15865 W

0330 660 0255 (local rate)
(+44) 115 8456654 (international)

0330 660 0244 (local rate)

Heart Internet is the trading name of Heart Internet Ltd, a registered company in England & Wales. Company number 04866768.

If you wish to make a complaint, please view our official complaint procedure

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