Whether you have a product query or a problem you can’t solve, our expert support team is here to offer advice. Contact us via live chat between 09:00 and 17:00 Monday to Friday. Or raise a ticket through your Customer Area any time, and our team will get back to you as soon as they can.
09:00 to 17:00
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Just log in to your Customer Area
In addition to using the ticket and live chat methods mentioned above, you can seek help for your technical and billing queries using our comprehensive support database at www.heartinternet.uk/support. It’s full of guides, how-tos and troubleshooting tips.
If you have a complaint, please see our Official Complaints Procedure
Heart Internet Ltd,
The Shipping Building,
Old Vinyl Factory,
252-254 Blyth Road,