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Heart Internet has joined forces with GoDaddy. If you’re interested in joining our team, you can see all our current opportunities on our Group Careers site.

Contact Us

Whether you have a product query or a problem you can’t solve, our expert support team is here to offer advice.

Start a live chat*

09:00 to 17:00

Launch a live chat in in your Customer Area (*make sure to accept cookies).

Customer area

Open a Support Ticket

Response in under 24 hours

Go to Customer Services in your Customer Area to submit a ticket.

Customer area

Account recovery

Cant get into your account?

Fill out the form in our recovery center and we'll get back to you in 24 hours or less.

Recovery Center

Technical support and billing

You can find additional information for your technical and billing queries using our comprehensive support database at www.heartinternet.uk/support. It’s full of guides, how-tos and troubleshooting tips.

Raising a complaint

If you have a complaint, please see our Official Complaints Procedure

Our address

Heart Internet Ltd
Unit 4-5
Tristram Centre
Brown Ln W
LS12 6BF
United Kingdom

Got a question? Our Support Database may have the answer.
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