Whether you have a product query or a problem you can’t solve, our expert support team is here to offer advice.
09:30 to 16:00 - Monday to Friday
Launch a live chat in in your Customer Area (*make sure to accept cookies).
Response in under 24 hours
Go to Customer Services in your Customer Area to submit a ticket.
Cant get into your account?
Email us and we will be in touch as soon as possible.
You can find additional information for your technical and billing queries using our comprehensive support database at www.heartinternet.uk/support. It’s full of guides, how-tos and troubleshooting tips.
If you have a complaint, please see our Official Complaints Procedure
Heart Internet Ltd
Unit 4-5
Tristram Centre
Brown Ln W
Holbeck
Leeds
LS12 6BF
United Kingdom