We have had a number of requests from customers asking for ability to upgrade Premium Mailboxes beyond our previous limit of 2GB.

Based on this feedback, you can now increase the size of your Premium Mailboxes by increments of 2GB, up to 10GB in size (i.e. 2GB, 4G, 6GB, 8GB and 10GB). Each additional 2GB block costs just £10 per year (£4.99 if you are a Reseller).

Upgrade a Standard Mailbox to a Premium Mailbox

Premium Mailboxes can be added quickly and easily through the Add-ons section of your Heart Internet control panel. Simply log-in and follow these steps:

1) Select a domain from the drop-down menu with an email address already associated with it

2) You will be presented with a second drop-down, populated with the Standard and Premium mailboxes active on the selected domain. The current capacity of each mailbox is displayed in brackets. E.g. [email protected] (Current size 400MB).

3) Add the additional storage space you wish to buy

4)  Complete your purchase as normal.

Upgrade an existing Premium Mailbox

To upgrade an existing Premium mailbox, go to “Manage Premium Mailboxes” in your control panel.

Select the email you wish to upgrade by ticking the box and then click “Upgrade Mail Boxes”. Use the slider to pick how much you want to add, and then click “Add to basket”.