A quick chat with Vladimir from customer support | Heart Internet Blog – Focusing on all aspects of the web

Our National Customer Service Week celebration continues today with an interview with Vladimir.

Vladimir’s is an qualified system administrator and his areas of expertise include DNS, website and email security and WordPress.

Customers talk highly about him on TrustPilot. Recent comments include the following:

You can discover more about what makes Vladimir tick in the following Q&A.

Vladimir at work

When do you felt proudest in your role?

When I know I am helping people’s businesses to go online

What’s your favourite thing to do in your role?

Examine issues with emails or changing configurations through SSH

Vladimir outside of work

How do you relax when you’re not in work?

I go out into nature, I do sport and meditate.

What’s a fun fact about you?

I actually graduated Biotechnologies and Economics.

What’s your idea of a perfect weekend?

Having fun with friends out in nature.


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