Definitions of Terms Used

“Business Customer”

You are a business customer if you are an a commercial entity or an individual :

  1. registering, using or planning to use the Requested Domain as part of a business trade or profession
  2. purchasing a Domain name during the a “Sunrise” or “Landrush” period as defined in the Domain Name Conditions for the Domain Name Registry
  3. at your sole discretion, purchasing a Domain Name for financial or Commercial gain, including, without limitation, for the sole purpose of placing advertisements on the Domain Name
  4. purchased 10 or more Domains and purport to act as a business customer as defined
  5. purchased products or services that are labelled “Business”

“Cooling-off period”

A period of time after a Contract has been agreed during which Consumers may cancel the Contract without incurring a cancellation penalty. This does not apply to bespoke products such as domain names or customised servers.

"Consumer"

You are a consumer if You are an individual not:

  1. registering, registering, using, acquiring, purchasing or planning to use the Requested Domain(s), Hosting package(s) or any other service of Heart Internet as part of a business trade or profession
  2. at Your sole discretion, purchasing a Domain Name(s), Hosting package(s) or any other service of Heart Internet for financial or commercial gain, including, without limitation, for the sole purpose of placing advertisements on the Domain Name(s), Hosting Service(s) and/or any other service of Heart Internet

For the sole purchase of Domains, You shall not be treated as a consumer under the contract if:

  1. You have purchased or are the registered holder of 10 or more Domain Names or
  2. if You purchase a Domain Name(s) during a "Sunrise" or "Landrush" period as defined in the Domain Name Conditions for the Domain Name Registry
  3. have purchased products or services that are labelled “Business”

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