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By Michael Shillingford

Posted in:
Heart Internet

Service Outage FAQ

This FAQ contains any workarounds, fixes and recommendations from the Heart Internet support team for customers experiencing problems with their Heart Internet services. The FAQ will be updated as new information becomes available.

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By Craig Cotter

Posted in:
Heart Internet

A message to our customers

On Wednesday 10th February, we suffered an interruption in power to our data centre facility during emergency works to fix a fault. This has caused disruption to customers’ services and our teams are working to resolve remaining issues.

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