First, access your cPanel hosting via the Login/Access button in the Manage cPanel Hosting section.   When in the cPanel dashboard, locate the Domains option under the main Domains section: In the domain section you will have 2 main option for... Read More

In general, cPanel does not offer an easy to set up staging site option. This can be done manually by setting up a subdomain or subdirectory and manually adding a copy of the main site files or installing the CMS.   The simpler option is using... Read More

To add additional domains to your Managed WordPress hosting, first navigate to the Manage Managed WordPress section in your Heart Internet account and use the Login/Access button to access the Managed WordPress dashboard.     Once logged in, on... Read More

With the launch of our new cPanel and Managed WordPress packages, we have included free Business Mailboxes with every purchase. To set up these mailboxes, you can follow these steps: 1. Access the Business Mailboxes section in your account. This can... Read More

Follow the steps below to create a new email mailbox in your cPanel hosting account: Log in to cPanel Access your main cPanel dashboard using your hosting credentials. Open Email Accounts  From the cPanel home screen, locate and click on... Read More

Access the Business Mailboxes section in your account. This can be done in 2 ways:  Going to the Manage cPanel / Manage Managed WordPress section in your account. Click on the Manage dropdown menu and select Mailboxes.  Going to Manage Add... Read More

Follow the steps below to access your new cPanel hosting package for the first time: Log in to Heart Customer. Scroll down to the Manage Products section. Click on cPanel from the list of available products. Assign the domain you would like to... Read More

Your cPanel dashboard is the control center for managing every aspect of your hosting account. All tools are neatly organized into sections, making it easy to find and manage what you need.  Email  Manage everything related to email:... Read More

Why is my package suspended?  There are two primary reasons why a hosting package is taken offline: 1. Billing (Overdue Renewal) The most common reason for suspension. If a renewal payment is missed, the system automatically suspends the... Read More

As your website grows, you may find that you need more resources, storage, or features. Upgrading your cPanel/MWP hosting package is a seamless process that can be done directly from your account dashboard. Key Information Before You Upgrade ... Read More

The Managed WordPress packages come with free, auto-SSLs that covers all the domains that are added. By default, the SSLs are installed once a new domain was added to the package, and the domain is pointing correctly to the Managed WordPress... Read More

In this article, we’ll cover common SSL issues that you might encounter on your website.  Mixed Content One of the most common reasons an SSL-protected website still shows as “Not Secure” is something called mixed content. When an... Read More

Ensuring you have a reliable backup of your website is the single most important task for any site owner. Whether you are preparing for a major update, migrating to a new environment, or simply guarding against accidental data loss, having a... Read More

Using the WordPress Manager by Softaculous in cPanel is one of the safest ways to manage updates because it allows you to perform "outside-in" maintenance. This means you can back up and update your site without even logging into the WordPress... Read More