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Domain Names Articles
Domain Locking for .UK Domanis (.co.uk, .org.uk, .me.uk, .ltd.uk, .plc.uk, .net.uk, .sch.uk, .uk)
Added on Tue, Jul 13, 2021
As of Monday 12th July, all .UK domains (.co.uk, .org.uk, .me.uk, .ltd.uk, .plc.uk, .net.uk, .sch.uk, .uk) will support domain locking, similar to the feature seen in other common TLD's.When locked, a domain name cannot be updated, transferred,... Read More
If I’ve bought my domain from another registrar, how can I host my website with you?
Added on Tue, Mar 10, 2015
How to set up a web hosting package on Heart Internet without transferring your domain name over. Read More
Am I the owner of the domain name I register with you?
Added on Thu, Mar 5, 2015
Ensuring that you are the owner of your domain name. Read More
Are there generic nameservers and an IPSTAG that I can use for my customers?
Added on Tue, Mar 10, 2015
How you can use the generic IPSTAG and nameservers that we provide for our customers and resellers. Read More
Are there restrictions on the domain types you can host?
Added on Tue, Mar 10, 2015
Which domain extensions we support at Heart Internet. Read More
Can I buy a domain name through cheque, BACS, PayPal, or another method rather than by card?
Added on Thu, Mar 5, 2015
What form of payment you can use to purchase a domain name. Read More
Can I change the Registrant Type on my UK domain name?
Added on Wed, Apr 8, 2015
How to change the registrant type on your .uk domain name. Read More
Can I point multiple domain names to a single hosting package?
Added on Tue, Mar 10, 2015
How to map multiple domain names to a single hosting account. Read More
Can I register .ltd.uk, .plc.uk, .gov.uk, and .ac.uk domain names through you?
Added on Thu, Mar 5, 2015
How to register a ltd.uk, plc.uk, gov.uk, or ac.uk domain name. Read More
Can I renew my domain name at any time?
Added on Thu, Mar 5, 2015
When you can renew a domain name. Read More
Can I use an external registry to register domains and then use the Domain Control Panel?
Added on Thu, Mar 5, 2015
If you can use the Domain Control Panel when you have a domain name hosted at another registrar. Read More
Do I have to transfer my domain to Heart Internet in order to use my hosting account?
Added on Wed, Apr 8, 2015
How to keep your domain name at a different registrar while using Heart Internet for a hosting package. Read More
Domain Dispute Procedure
Added on Wed, Jun 8, 2022
Information on how to dispute ownership of a domain name held with another Heart Internet customer. Read More
Domain extensions affected by the October price increase
Added on Wed, Aug 31, 2022
Information on our most recent domain name price increase. Read More
Domain extensions affected by the price increase (22nd June 2021)
Added on Wed, May 12, 2021
Due to changes in the marketplace, the time has come to increase the price of many of our domain extensions. Below is a breakdown of each of the renewal prices from 22nd June 2021. Domain Extension Current Price New Price... Read More
Domain Redemption Explained
Added on Wed, Jul 3, 2019
A brief explanation into what domain redemption is, and how you can recover your domains. Read More
Heart Internet DNS Migration Guide
Added on Wed, Sep 4, 2024
Overview On the 4th September, Heart Internet will complete the migration of DNS services from GoDaddy to our in-house DNS infrastructure. This migration is designed to improve performance, reliability, and support for all our valuable customers.... Read More
How can I change the registrant name on my .uk domain name?
Added on Tue, Mar 10, 2015
How to change a registrant's name on your uk domain name. Read More
How can I delete a domain reference?
Added on Tue, Mar 10, 2015
How to delete a domain reference that is no longer needed. Read More
How can I transfer a domain to another Heart Internet Account?
Added on Thu, Mar 5, 2015
How to move one domain name from one Heart Internet account to another. Read More
How can my customers use the Domain Control Panel?
Added on Fri, Apr 17, 2015
How to set up the Domain Control Panel for your customers to use. Read More
How do .tel domain names work?
Added on Tue, Mar 10, 2015
What a .tel domain name is and how you can use it. Read More
How do I add an SRV record?
Added on Tue, Mar 10, 2015
How to set up an SRV record in the Domain Control Panel Read More
How do I add SPF records to my site?
Added on Tue, Mar 31, 2015
How to create an SPF record and then add it to your DNS settings. Read More
How do I become a domain reseller?
Added on Thu, Mar 5, 2015
How to become a domain name reseller. Read More
How do I cancel my domain name or stop it from renewing?
Added on Thu, Mar 5, 2015
How to arrange for your domain name to not renew. Read More
How do I change or create a default holding page for new domains?
Added on Thu, Mar 5, 2015
How to create a default domain holding page you can use when reselling domain names. Read More
How do I change the contact details on my domain?
Added on Tue, Mar 10, 2015
How to change the contact details for your domain name. Read More
How do I change the nameservers for my domain?
Added on Tue, Mar 10, 2015
How to change your nameservers for your domain name. Read More
How do I create a subdomain on my site?
Added on Tue, Mar 10, 2015
How to create and point a subdomain. Read More
How do I find out how many Domain Credits I have and how do I buy more?
Added on Thu, Mar 5, 2015
How to check your current stock of Domain Credits and how to purchase more if needed. Read More
How do I find out what domain extensions exist?
Added on Tue, Mar 10, 2015
Where you can find all the possible domain extensions available. Read More
How do I host multiple websites on my Business Pro package?
Added on Tue, Mar 10, 2015
How to add additional websites to your Heart Internet Business Pro package. Read More
How do I make sure a domain is not renewed?
Added on Thu, Mar 5, 2015
How to cancel your domain name when it comes up for renewal. Read More
How do I modify my A Record?
Added on Thu, Mar 5, 2015
What an A record is and how to change it in your Domain Control Panel. Read More
How do I point a domain name to my virtual server?
Added on Thu, Apr 9, 2015
How to point a domain name to your VPS or Hybrid server. Read More
How do I set or change the Home Page Creator for my domain name?
Added on Thu, Mar 5, 2015
How to use the Home Page Creator for your domain name. Read More
How do I set up the DNS records needed for Office365?
Added on Tue, Mar 10, 2015
How to set up the DNS records needed to run Microsoft Office365. Read More
How do I transfer a gTLD (.com, .net, .org, .biz, etc) domain to you?
Added on Thu, Mar 5, 2015
How to move your generic top-level domain (gTLD) to Heart Internet. Read More
How do I transfer my .uk domain name away to a new host?
Added on Thu, Mar 5, 2015
How to transfer your uk domain name out of your Heart Internet account. Read More
How do I transfer my .uk domain to Heart Internet?
Added on Thu, Mar 5, 2015
How to transfer a uk domain name to Heart Internet. Read More
How do I transfer my domain name and web hosting as painlessly as possible?
Added on Thu, Mar 5, 2015
How to move your hosting and your domain name to Heart Internet. Read More
How do I transfer my gTLD domain name out of my account?
Added on Thu, Mar 5, 2015
How to transfer your generic top level domain name out of Heart Internet. Read More
How do I transfer my hosting package to a different Heart Internet account?
Added on Thu, Apr 9, 2015
How to transfer your website to another Heart Internet account. Read More
How long will it take to transfer my domain?
Added on Thu, Mar 5, 2015
How long it takes to fully transfer a domain name into your Heart Internet account. Read More
I’ve set up Web Forwarding for a domain but it doesn’t seem to work?
Added on Tue, Mar 10, 2015
Why you might not be seeing your domain name forwarding to the site it should be. Read More
If I’ve changed the nameservers for my domain, why does it still appear on my list of domains?
Added on Thu, Mar 5, 2015
Why your domain name still appears in your Heart Internet account after you have changed the nameservers. Read More
Is it possible to change a misspelled domain name?
Added on Thu, Mar 5, 2015
What to do with a misspelled domain name. Read More
Is it possible to remove or cancel a mapping I have paid for?
Added on Tue, Mar 10, 2015
How to remove or cancel a mapped domain from your website. Read More
Is there a fee for domain transfers?
Added on Thu, Mar 5, 2015
How much a domain name transfer may cost. Read More
My .app domain gives a "Not Secure" error.
Added on Wed, Oct 2, 2019
Why does a .app domain return a Site Not Secure warning, and how to fix it. Read More
Nameserver ownership checks for domain references
Added on Fri, Mar 1, 2019
What additional steps are required when adding domain references to our system to use our nameservers. Read More
Virtual Nameservers End of Life information
Added on Thu, Aug 17, 2023
As part of our commitment to maintaining the highest level of service and support, we have taken proactive steps to safeguard your DNS records during this transition. Before initiating the EOL action on the virtual nameservers, we have meticulously... Read More
What are our nameservers?
Added on Tue, Mar 10, 2015
What are nameservers are, including if you're a reseller, as well as the IP addresses for them. Read More
What are Time to Live (TTL) values?
Added on Tue, Mar 10, 2015
What Time-To-Live values are and how you can adjust them in your Domain Control Panel. Read More
What are zone files?
Added on Tue, Mar 10, 2015
What a Zone File is and how you can edit it in the Domain Control Panel. Read More
What does it cost to renew my domain at Heart Internet?
Added on Thu, Mar 5, 2015
The prices for renewing a domain name. Read More
What does the MX record do?
Added on Tue, Mar 10, 2015
What an MX record is and how to change it. Read More
What happens if I run out of Domain Credits?
Added on Thu, Mar 5, 2015
What happens when you attempt to purchase a domain name but you are out of credits. Read More
What is a CNAME?
Added on Thu, Mar 5, 2015
What the CNAME record is and how you can change it in your Domain Control Panel. Read More
What is a Domain Reference?
Added on Tue, Mar 10, 2015
What a domain reference is and how to set up one for your website. Read More
What is a Nominet Tag or IPSTAG and how do I change it for my domain name?
Added on Tue, Mar 10, 2015
What a Nominet tag, also known as an IPSTAG, is and how to change it in your Domain Control Panel. Read More
What is a Premium Domain name?
Added on Thu, Oct 28, 2021
An introduction into what Premium Domains are. Read More
What is a PTR record?
Added on Tue, Jul 2, 2019
What is a PTR record, and how do configure them for VPS' and Dedicated Servers. Read More
What is a Registry Premium Domain name?
Added on Thu, Oct 28, 2021
What is a Registry Premium Domain Name? These are new domains that haven’t been registered yet and have been given a Premium status by the registry due to their potentially high value.Unlike Premium Domains, which have a one-time premium fee,... Read More
What is DMARC?
Added on Tue, Jul 2, 2019
An introduction to DMARC and it's availability on our platform. Read More
What restrictions are there on what I can register as a domain name?
Added on Thu, Mar 5, 2015
The basic rules that need to be followed for domain names. Read More
Where can I see all the domains that are in my account?
Added on Tue, Mar 10, 2015
Where you can see your domain names, including the date added, renewal date, and status. Read More
Why can’t I receive email after changing my domain’s MX record?
Added on Fri, Mar 13, 2015
What the problem might be with your MX record and how to fix it. Read More
Why can’t I register a two-letter domain name with you?
Added on Thu, Mar 5, 2015
Why you cannot register a two-letter domain name. Read More
Why do DNS changes take 24-48 hours to propagate?
Added on Thu, Mar 5, 2015
Why it takes 24 to 48 hours for DNS changes to be implemented across the Internet. Read More
Why does my domain appear in WHOIS as "Renewal In Progress"?
Added on Thu, Apr 9, 2015
What happens when you receive a Renewal in Progress message from WHOIS. Read More
Why does my domain name still appear as available after I have purchased it?
Added on Thu, Mar 5, 2015
The reasons why a domain name may still appear to be available even after you have purchased it. Read More
Why doesn’t the domain I’m transferring appear in my Domain Control Panel list?
Added on Thu, Mar 5, 2015
Information on when your domain name will appear in the Domain Control Panel. Read More
Why has my domain transfer failed?
Added on Thu, Mar 5, 2015
Why your domain name transfer may have failed. Read More
Why hasn’t my domain renewed automatically?
Added on Thu, Mar 5, 2015
Why your domain name may not have automatically renewed and the solutions you can find for the problem. Read More
Why is my new domain name not working?
Added on Thu, Mar 5, 2015
How long it may take your domain name to begin working. Read More
Will I be advised of the renewal of my domain?
Added on Thu, Mar 5, 2015
How you will be notified that your domain name is up for renewal. Read More
Will transferring in a domain name change its renewal date?
Added on Thu, Mar 5, 2015
The renewal date for your transferred domain name. Read More
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