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My Heart Internet Account Articles
How do I get support from the Heart Internet Customer Services team?
Added on Tue, Mar 3, 2015
How to contact the Heart Internet Customer Services team and receive help with a problem. Read More
How do I setup 2FA on my Heart Internet account?
Added on Mon, Sep 29, 2025
Account security matters, and switching on two-factor authentication (2FA) is a quick win. 2FA adds a second check during the sign-in process, so even if someone compromises your password, they still can’t get in. To enable 2FA: Step 1:... Read More
Account Recovery
Added on Thu, Oct 5, 2023
Account recovery requests will be completed via form on the website found here. We will request specific documents proving ownership depending on the type of entity listed under the account and the circumstances of the request. Provided information... Read More
How can I change my Heart Internet account password?
Added on Mon, Mar 16, 2015
How to change your Heart Internet account password. Read More
How do I access or change my Support PIN?
Added on Tue, Jun 26, 2018
How to access your Telephone Support Personal Identification Number (PIN), and also how to reset it. Read More
How do I change any account details for my Heart Internet account?
Added on Mon, Mar 16, 2015
How to change any of your existing contact details within the Heart Internet Customer Area. Read More
How do I transfer my hosting package to a different Heart Internet account?
Added on Thu, Apr 9, 2015
How to transfer your website to another Heart Internet account. Read More
How do I unsubscribe from your newsletters or close my Heart Internet account?
Added on Mon, Mar 16, 2015
How to unsubscribe from our newsletters and close your Heart Internet account. Read More
What happens in the event of an account holder’s death?
Added on Thu, Oct 5, 2023
What happens in the event of an account holder’s death? This article will explain what actions you will need to take in the event of the death of an account holder. Personal Account In the event of an account holder passing away, we will... Read More
Where can I see all the domains that are in my account?
Added on Tue, Mar 10, 2015
Where you can see your domain names, including the date added, renewal date, and status. Read More
Why can’t I add a new contact under the Manage Contact & Billing page?
Added on Mon, Mar 16, 2015
Why you may not be able to add your new contact to your account. Read More
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