How do I unsubscribe from your newsletters or close my Heart Internet account?

If you want to unsubscribe from our newsletters, you can:

1. Log into your Heart Internet Customer Area
2. Click ‘Contacts & Billing Details’
3. Click ‘Manage Subscriptions’
4. Tick or untick the subscriptions you would like to (or not) receive
5. Click ‘Update’
6. Your preferences will be updated

Please keep in mind that even though you have unsubscribed from our newsletters, we will still email you if any important changes are occurring to your account.

We can also close your Heart Internet account if you wish.

1. Remove or cancel all products attached to the account
2. Raise a Support Ticket with the Customer Services team to close your account
3. Your account will be closed