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Getting Started Articles
Access files in my Managed WordPress account
Added on Mon, Nov 16, 2020
There are many reasons you may need to access your WordPress files, such as installing a custom theme, editing a config file, or backing-up your website. Managed WordPress includes a File Browser so you can view, upload, download, move and edit your... Read More
Add a site
Added on Mon, Nov 16, 2020
Every Managed WordPress account includes a certain number of websites. Here's how to add a site to your account. Go to your Heart Internet control panel and open the Managed WordPress product page. Click + Create Site. If you have a site... Read More
Add extensions to eCommerce Hosting
Added on Mon, Nov 16, 2020
Your eCommerce Hosting is packed with WooCommerce extensions developed by the Woo team. We pre-install certain extensions based on your choices during initial setup when you were asked what you’re planning to do with the website. It's easy... Read More
Add subdomain to Managed WordPress
Added on Tue, Nov 17, 2020
You can add domains or sub-domains to your Managed WordPress account through your control panel. Go to your Heart Internet control panel and open the Managed WordPress product page. From the Managed WordPress section select Manage for the site... Read More
Blocklisted plugins
Added on Mon, Nov 16, 2020
Your Managed WordPress has blocklisted the following plugins, meaning you cannot install them, and if we detect them installed on your account, they will be removed. Required: This article applies to all Managed WordPress Basic, Deluxe, Ultimate,... Read More
Change my PHP version
Added on Mon, Nov 16, 2020
To change the PHP version for your Managed WordPress website, follow these instructions: Go to your Heart Internet control panel and open the Managed WordPress product page. Next to the Managed WordPress account you want to use, click on Manage.... Read More
Check the status of my Managed WordPress account
Added on Mon, Nov 16, 2020
Here's a quick way to check on the status of a new hosting account. Go to your Heart Internet control panel and open the Managed WordPress product page. Next to the account you want to check, click Options. Your account Status appears on... Read More
Do I need to back up my Managed WordPress website?
Added on Mon, Nov 16, 2020
Managed WordPress keeps 30 days' worth of backups for you automatically — there's nothing you need to do to enable them. Note: Backups are only available for active Managed WordPress plans. If the plan is removed due to failed... Read More
Getting Started with WordPress
Added on Mon, Nov 16, 2020
No more is a blog just a single page with a "what I did at the store today" kind of dialog. Blogs are the lifeblood of the Internet, bringing publishing to the masses. Gone are the days of individual page creation to post an entry, too. With... Read More
Hosting email relay limits
Added on Mon, Nov 16, 2020
Managed WordPress allows 1000 emails to be sent per day. Read More
Limits on editing files
Added on Tue, Nov 17, 2020
Hackers love exploiting and defacing WordPress sites, which makes security a priority for everyone using WordPress. To help make Managed WordPress accounts as hack-proof as possible, we impose strict, security-oriented limitations on which files... Read More
Log in to WordPress
Added on Mon, Nov 16, 2020
To use WordPress, you need to log in to the WordPress Dashboard. No matter how or where you set up WordPress, you use the same URL to log in: http://[your WordPress domain name]/wp-admin Enter the username and password you created and click Log In.... Read More
Open WordPress
Added on Mon, Nov 16, 2020
You can access the WordPress Dashboard for any of the sites in your Managed WordPress accounts. From the Dashboard, you can edit the site anytime. Go to your Heart Internet control panel and open the Managed WordPress product page. In your My... Read More
Remove my site
Added on Mon, Nov 16, 2020
If you no longer want to use a site, you can remove it from your Managed WordPress account. Note: Removing a Managed WordPress Website with a domain on it will automatically park the domain until you use it again with another hosting product.... Read More
Reset your WordPress password
Added on Mon, Nov 16, 2020
You can recover your WordPress password from the login screen. If you know the email address and your username, you can request a reset email be sent to you. Navigate to your WordPress login page. Note: https://example.com/wp-login.php Click on... Read More
Restore my site
Added on Mon, Nov 16, 2020
Managed WordPress accounts offer 30 days' worth of backups for your WordPress installation's files and database. You can select to restore your files, your database, or both. Warning: All changes made after the selected backup date will be... Read More
Set up WordPress for the first time
Added on Mon, Nov 16, 2020
When you add a site to your Basic, Deluxe, Ultimate, or Developer Managed WordPress account, you'll see these options: Click Start Wizard to use our Quick Start Wizard to build your site. We'll ask a couple of questions, gather some... Read More
Software versions installed on Managed WordPress accounts
Added on Mon, Nov 16, 2020
ComponentVersion WordPress Most recent version within 24 hours(visible at wordpress.org) Apache 2.4 cURL 7.45.0 MySQL 5.6 PHP 7.07.17.27.3 (recommended) phpMyAdmin 2.11.11.3 Read More
View my IP address
Added on Mon, Nov 16, 2020
If you have to manually update the DNS for your domain to point to your hosting, here's now to find the IP address for your Managed WordPress site. Go to your Heart Internet control panel and open the Managed WordPress product page. In your... Read More
What filename does my PHP initialization file need to use?
Added on Tue, Nov 17, 2020
The file name your PHP initialization must be as follows: FilenameLocation .user.ini /html (one per website) Note: Managed WordPress accounts also support using php.ini files, but because it's difficult to refresh them when they'... Read More
What is a CDN?
Added on Mon, Nov 16, 2020
A Content Delivery Network (CDN), is a network of servers that deliver content. The purpose of the CDN is to cache and more quickly serve static content based on the geographical location between the origin server and the user making the request.... Read More
What is Managed WordPress?
Added on Mon, Nov 16, 2020
Managed WordPress is our streamlined, optimized hosting platform for building and managing WordPress sites. The entire hosting environment is built around making your WordPress sites run faster and more securely. “Managed” for WordPress means... Read More
 
 
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