There are many reasons you may need to access your WordPress files, such as installing a custom theme, editing a config file, or backing-up your website. Managed WordPress includes a File Browser so you can view, upload, download, move and edit your... Read More

Every Managed WordPress account includes a certain number of websites. Here's how to add a site to your account. Go to your Heart Internet control panel and open the Managed WordPress product page. Click + Create Site. If you have a site... Read More

Your eCommerce Hosting is packed with WooCommerce extensions developed by the Woo team. We pre-install certain extensions based on your choices during initial setup when you were asked what you’re planning to do with the website. It's easy... Read More

You can add domains or sub-domains to your Managed WordPress account through your control panel. Go to your Heart Internet control panel and open the Managed WordPress product page. From the Managed WordPress section select Manage for the site... Read More

Your Managed WordPress has blocklisted the following plugins, meaning you cannot install them, and if we detect them installed on your account, they will be removed. Required: This article applies to all Managed WordPress Basic, Deluxe, Ultimate,... Read More

How to reset the SFTP and/or SSH password for your Managed WordPress website. Read More

Here's a quick way to check on the status of a new hosting account. Go to your Heart Internet control panel and open the Managed WordPress product page. Next to the account you want to check, click Options. Your account Status appears on... Read More

Managed WordPress keeps 30 days' worth of backups for you automatically — there's nothing you need to do to enable them. Note: Backups are only available for active Managed WordPress plans. If the plan is removed due to failed... Read More

No more is a blog just a single page with a "what I did at the store today" kind of dialog. Blogs are the lifeblood of the Internet, bringing publishing to the masses. Gone are the days of individual page creation to post an entry, too. With... Read More

Managed WordPress allows 1000 emails to be sent per day. Read More

Hackers love exploiting and defacing WordPress sites, which makes security a priority for everyone using WordPress. To help make Managed WordPress accounts as hack-proof as possible, we impose strict, security-oriented limitations on which files... Read More

To use WordPress, you need to log in to the WordPress Dashboard. No matter how or where you set up WordPress, you use the same URL to log in: http://[your WordPress domain name]/wp-admin Enter the username and password you created and click Log In.... Read More

You can access the WordPress Dashboard for any of the sites in your Managed WordPress accounts. From the Dashboard, you can edit the site anytime. Go to your Heart Internet control panel and open the Managed WordPress product page. In your My... Read More

If you no longer want to use a site, you can remove it from your Managed WordPress account. Note: Removing a Managed WordPress Website with a domain on it will automatically park the domain until you use it again with another hosting product.... Read More

You can recover your WordPress password from the login screen. If you know the email address and your username, you can request a reset email be sent to you. Navigate to your WordPress login page. Note: https://example.com/wp-login.php Click on... Read More

Managed WordPress accounts offer 30 days' worth of backups for your WordPress installation's files and database. You can select to restore your files, your database, or both. Warning: All changes made after the selected backup date will be... Read More

When you add a site to your Basic, Deluxe, Ultimate, or Developer Managed WordPress account, you'll see these options: Click Start Wizard to use our Quick Start Wizard to build your site. We'll ask a couple of questions, gather some... Read More

ComponentVersion WordPress Most recent version within 24 hours(visible at wordpress.org) Apache 2.4 cURL 7.45.0 MySQL 5.6 PHP 7.07.17.27.3 (recommended) phpMyAdmin 2.11.11.3 Read More

If you have to manually update the DNS for your domain to point to your hosting, here's now to find the IP address for your Managed WordPress site. Go to your Heart Internet control panel and open the Managed WordPress product page. In your�... Read More

The file name your PHP initialization must be as follows: FilenameLocation .user.ini /html (one per website) Note: Managed WordPress accounts also support using php.ini files, but because it's difficult to refresh them when they'... Read More

A content delivery network (CDN) is a network of servers that deliver content. The purpose of the CDN is to cache and more quickly serve static content based on the geographical location between the origin server (the server your site is hosted on)... Read More

Managed WordPress is our streamlined, optimized hosting platform for building and managing WordPress sites. The entire hosting environment is built around making your WordPress sites run faster and more securely. “Managed” for WordPress means... Read More