Download a voucher as the purchaser

When a customer places an order for the voucher and the order is complete, the purchaser of the voucher will receive the document in their e-mail with the voucher PDF attached. The voucher will also be available in their My Account area.

1. Customer places an order for a voucher product.
2. Upon successful payment, the voucher purchaser will receive the voucher PDFs as attachments in the Processing Order and Completed Order emails.
3. At this time, the purchaser can also find the voucher in their My Account > Vouchers area to view and download the voucher PDF.

Note: Once a voucher has been fully redeemed (i.e. there’s no remaining value), the status will change from “Active” to “Redeemed”.