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Domains Articles
Are there generic nameservers and an IPSTAG that I can use for my customers?
Added on Tue, Mar 10, 2015
How you can use the generic IPSTAG and nameservers that we provide for our customers and resellers. Read More
Are there restrictions on the domain types you can host?
Added on Tue, Mar 10, 2015
Which domain extensions we support at Heart Internet. Read More
Can I point multiple domain names to a single hosting package?
Added on Tue, Mar 10, 2015
How to map multiple domain names to a single hosting account. Read More
Domain Redemption Explained
Added on Wed, Jul 3, 2019
A brief explanation into what domain redemption is, and how you can recover your domains. Read More
How can I change the registrant name on my .uk domain name?
Added on Tue, Mar 10, 2015
How to change a registrant's name on your uk domain name. Read More
How can I delete a domain reference?
Added on Tue, Mar 10, 2015
How to delete a domain reference that is no longer needed. Read More
How can my customers use the Domain Control Panel?
Added on Fri, Apr 17, 2015
How to set up the Domain Control Panel for your customers to use. Read More
How do .tel domain names work?
Added on Tue, Mar 10, 2015
What a .tel domain name is and how you can use it. Read More
How do I add an SRV record?
Added on Tue, Mar 10, 2015
How to set up an SRV record in the Domain Control Panel Read More
How do I add SPF records to my site?
Added on Tue, Mar 31, 2015
How to create an SPF record and then add it to your DNS settings. Read More
How do I change the nameservers for my domain?
Added on Tue, Mar 10, 2015
How to change your nameservers for your domain name. Read More
How do I create a subdomain on my site?
Added on Tue, Mar 10, 2015
How to create and point a subdomain. Read More
How do I find out what domain extensions exist?
Added on Tue, Mar 10, 2015
Where you can find all the possible domain extensions available. Read More
How do I host multiple websites on my Business Pro package?
Added on Tue, Mar 10, 2015
How to add additional websites to your Heart Internet Business Pro package. Read More
How do I modify my A Record?
Added on Thu, Mar 5, 2015
What an A record is and how to change it in your Domain Control Panel. Read More
How do I set or change the Home Page Creator for my domain name?
Added on Thu, Mar 5, 2015
How to use the Home Page Creator for your domain name. Read More
How do I set up the DNS records needed for Office365?
Added on Tue, Mar 10, 2015
How to set up the DNS records needed to run Microsoft Office365. Read More
I’ve set up Web Forwarding for a domain but it doesn’t seem to work?
Added on Tue, Mar 10, 2015
Why you might not be seeing your domain name forwarding to the site it should be. Read More
If I’ve changed the nameservers for my domain, why does it still appear on my list of domains?
Added on Thu, Mar 5, 2015
Why your domain name still appears in your Heart Internet account after you have changed the nameservers. Read More
Is it possible to remove or cancel a mapping I have paid for?
Added on Tue, Mar 10, 2015
How to remove or cancel a mapped domain from your website. Read More
Nameserver ownership checks for domain references
Added on Fri, Mar 1, 2019
What additional steps are required when adding domain references to our system to use our nameservers. Read More
Virtual Nameservers End of Life information
Added on Thu, Aug 17, 2023
As part of our commitment to maintaining the highest level of service and support, we have taken proactive steps to safeguard your DNS records during this transition. Before initiating the EOL action on the virtual nameservers, we have meticulously... Read More
What are our nameservers?
Added on Tue, Mar 10, 2015
What are nameservers are, including if you're a reseller, as well as the IP addresses for them. Read More
What are Time to Live (TTL) values?
Added on Tue, Mar 10, 2015
What Time-To-Live values are and how you can adjust them in your Domain Control Panel. Read More
What are zone files?
Added on Tue, Mar 10, 2015
What a Zone File is and how you can edit it in the Domain Control Panel. Read More
What does FQDN mean?
Added on Tue, Mar 10, 2015
What a Fully Qualified Domain Name is. Read More
What does the MX record do?
Added on Tue, Mar 10, 2015
What an MX record is and how to change it. Read More
What is a CNAME?
Added on Thu, Mar 5, 2015
What the CNAME record is and how you can change it in your Domain Control Panel. Read More
What is a Domain Reference?
Added on Tue, Mar 10, 2015
What a domain reference is and how to set up one for your website. Read More
What is a Nominet Tag or IPSTAG and how do I change it for my domain name?
Added on Tue, Mar 10, 2015
What a Nominet tag, also known as an IPSTAG, is and how to change it in your Domain Control Panel. Read More
What is DMARC?
Added on Tue, Jul 2, 2019
An introduction to DMARC and it's availability on our platform. Read More
What restrictions are there on what I can register as a domain name?
Added on Thu, Mar 5, 2015
The basic rules that need to be followed for domain names. Read More
Where can I see all the domains that are in my account?
Added on Tue, Mar 10, 2015
Where you can see your domain names, including the date added, renewal date, and status. Read More
Why can’t I receive email after changing my domain’s MX record?
Added on Fri, Mar 13, 2015
What the problem might be with your MX record and how to fix it. Read More
Why do DNS changes take 24-48 hours to propagate?
Added on Thu, Mar 5, 2015
Why it takes 24 to 48 hours for DNS changes to be implemented across the Internet. Read More
Why is my new domain name not working?
Added on Thu, Mar 5, 2015
How long it may take your domain name to begin working. Read More
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