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Email Accounts Articles
Where can I find my email server, user name, and password?
Added on Fri, Mar 13, 2015
How to find out your login details for your mailbox. Read More
Why can’t I send emails?
Added on Fri, Mar 13, 2015
Some of the reasons why you may not be able to send emails. Read More
Why have my emails been rejected by another email provider?
Added on Thu, Feb 14, 2019
Why your emails may be blocked from sending to other email providers, and how to fix this problem. Read More
Can I set up push email on my mobile device with Heart Internet?
Added on Fri, Mar 13, 2015
How push email works and how you can use it at Heart Internet. Read More
Can I use my own Microsoft Exchange server with my domain hosted by you?
Added on Fri, Mar 13, 2015
How to set up your domain name to use your Exchange server for emails. Read More
Changes to SMTP Ports
Added on Tue, Sep 24, 2019
How to correct your mail ports on various common mail clients. Read More
How can I change my mailbox password?
Added on Fri, Mar 13, 2015
How to change your mailbox password. Read More
How can I stop spam coming into my inbox?
Added on Fri, Mar 13, 2015
How to reduce the amount of spam that arrives into your mailbox. Read More
How do I add SPF records to my site?
Added on Tue, Mar 31, 2015
How to create an SPF record and then add it to your DNS settings. Read More
How do I create a new email account for my domain name?
Added on Tue, Mar 31, 2015
How to create a Standard mailbox for your website. Read More
How do I create HTML emails?
Added on Tue, Mar 31, 2015
How to create HTML emails and use them. Read More
How do I set up a mailbox in Mozilla Thunderbird?
Added on Wed, Apr 6, 2016
How to set up a mailbox in Mozilla Thunderbird. Read More
How do I set up email forwarding?
Added on Fri, Mar 13, 2015
How to set up email forwarding, both for individual email addresses and catch-all email addresses. Read More
How do I use and create mailing lists?
Added on Tue, Mar 31, 2015
How to create a mailing list and use it to get in touch with your subscribers. Read More
SSL warning on Apple devices when connecting to mail server.
Added on Wed, Mar 20, 2019
How to handle SSL warning on Apple devices. Read More
What are the limits for my email account?
Added on Fri, Mar 13, 2015
The limits for sending out emails, receiving and sending attachments, and mailbox sizes. Read More
What does the MX record do?
Added on Tue, Mar 10, 2015
What an MX record is and how to change it. Read More
What is an autoresponder?
Added on Fri, Mar 13, 2015
What an autoresponder is and how you can set one up. Read More
What is DKIM and can I send emails using it?
Added on Fri, Mar 13, 2015
What DKIM is and how it can be used. Read More
What is SMTP?
Added on Tue, Mar 31, 2015
What SMTP is and how you can use the Heart Internet SMTP server. Read More
What is the difference between POP3 and IMAP?
Added on Wed, Mar 25, 2015
The differences between POP and IMAP email protocols. Read More
Why am I getting 0x800CCC0E, 0x800CCC6F, 0x80042108, and similar errors in my Outlook?
Added on Fri, Mar 13, 2015
What to do with certain errors that occur in Microsoft Outlook. Read More
Why am I getting a ’451 Message Temporarily Deferred’ message on emails I have sent?
Added on Thu, Apr 9, 2015
What the 451 error means when you receive it after sending an email. Read More
Why am I receiving a lot of bounce-back emails for an email I didn’t send?
Added on Fri, Mar 13, 2015
Why you may be receiving bounce-back emails for an email you did not send. Read More
Why are my emails being rejected?
Added on Mon, Jun 17, 2019
Why are emails rejected with a bounceback containing code? Commonly referred to as the "Hi there" bounceback. Read More
Why are people receiving email from my site with ’on behalf of’ in the sender’s name?
Added on Fri, Mar 13, 2015
Why your recipients are receiving email that states the emails are coming from someone else. Read More
Why are the email forwards for my domain failing?
Added on Fri, Mar 13, 2015
Why email forwards may be not getting through to your email account you want to use. Read More
Why are the emails I send or receive getting delayed?
Added on Fri, Mar 13, 2015
Why emails may be delayed, and how to resolve the situation. Read More
Why can’t I receive email after changing my domain’s MX record?
Added on Fri, Mar 13, 2015
What the problem might be with your MX record and how to fix it. Read More
Why do I get the message ’Error 550 IP in XBL, SBL, PBL, RBL, or SCBL’ when I send email?
Added on Tue, Mar 31, 2015
Why you may be receiving this error and how to fix the problem. Read More
Why has the amount of spam emails I’m receiving suddenly increased, even with my Junk Mail filters enabled?
Added on Fri, Mar 13, 2015
Why it may appear that you are receiving more spam than you did before. Read More
Why is my email bouncing with a ’550 Relay Not Permitted’ error?
Added on Fri, Mar 13, 2015
What the 550 error is, and how you might solve the problem with your email. Read More
 
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