Union flag call 0330 660 0255status support
log in
  • Heart Internet mobile logo
  • Heart Internet Logo
  • Reseller Hosting
  • Premium Hosting
  • Web Hosting
  • VPS
  • Dedicated Servers
  • More

For account and billing queries call our helpline
0330 660 0255

For technical issues relating to your hosting please use our Support database



For information on the status of the Heart servers please use our status page

Heart Internet Support Database
  • Get support
  • Suggest a question
Home » Categories » Web Hosting » Website Extras
All Categories
Expand
Category
Accounts and Billing (54)
Expand
Category
Add-Ons (84)
Expand
Category
cPanel Web Hosting (28)
Expand
Category
Domain Names (203)
Expand
Category
Email Hosting (153)
Expand
Category
Managed WordPress (147)
Expand
Category
Reseller Hosting (162)
Expand
Category
Servers (514)
Collapse
Category
Web Hosting (653)
Expand
Category
Databases (75)
empty
Category
eXtend Control Panel (25)
empty
Category
FTP (21)
empty
Category
Glossary (28)
Expand
Category
Programming Languages (139)
empty
Category
Site Management (47)
Expand
Category
Software (120)
empty
Category
Website Extras (37)
empty
Category
Website Problems (45)
Website Extras Articles
Can I connect to a MS-SQL database from my Linux hosting account?
Added on Thu, Feb 26, 2015
What you need to connect to an MS-SQL database from your Linux hosting account or server. Read More
Can I have access as root to the server?
Added on Tue, Mar 3, 2015
Information on if you can have root access to your server. Read More
Can I put PHP code in .html or .htm files?
Added on Mon, Mar 16, 2015
How to set up your .htaccess file to run PHP scripts in .html or .htm files. Read More
Can I run a game server on my hosting account?
Added on Tue, Mar 17, 2015
Why you cannot host a game server on your shared hosting package. Read More
Can I run an Internet Radio Station on my hosting account?
Added on Tue, Mar 17, 2015
Why you cannot run an Internet Radio Station or other RTSP streaming on one of our shared hosting packages. Read More
Can I run an IRC Bot or other IRC related scripts on my hosting account?
Added on Tue, Mar 17, 2015
Why you cannot host IRC scripts or bots on our shared hosting packages. Read More
Can I use File eXchange Protocol (FXP) for site-to-site transfers?
Added on Fri, Mar 13, 2015
What FXP is and whether or not you can use it. Read More
Can I use HSBC’s payment gateway?
Added on Tue, Mar 17, 2015
How you can use the HSBC payment gateway libraries on your site. Read More
Can I use Perl on Windows?
Added on Mon, Mar 16, 2015
How to use Perl on a Windows hosting account or server. Read More
Can I use Teamspeak on my hosting account?
Added on Tue, Mar 17, 2015
Why we do not allow Teamspeak and other voIP systems on our shared hosting packages. Read More
Do you support ASP.NET?
Added on Mon, Mar 16, 2015
The frameworks available to run ASP.NET applications on our Windows hosting packages. Read More
Do you support blogs (weblogs) on your packages?
Added on Tue, Mar 17, 2015
How to select the right package to host your blog on our servers. Read More
Do you support ImageMagick?
Added on Mon, Mar 16, 2015
How to call Image::Magick on our servers. Read More
Do you support streaming audio on your servers?
Added on Tue, Mar 17, 2015
How to use streaming audio on your site. Read More
Do your servers support Flash?
Added on Tue, Mar 17, 2015
How to use Adobe Flash on our servers. Read More
How can I change the php.ini settings in my Windows hosting account?
Added on Thu, Mar 5, 2015
How to change php.ini files within your Windows hosting account. Read More
How can I connect to a MySQL database through .NET?
Added on Mon, Mar 2, 2015
How to connect to MySQL on your Windows hosting account through .NET. Read More
How can I get a breakdown of the countries in my Webalizer statistics?
Added on Wed, Apr 8, 2015
How to add in a breakdown of countries in your Webalizer statistics. Read More
How do I access the raw access or error logs?
Added on Mon, Mar 16, 2015
How to access the server access logs to download and use through your eXtend Control Panel. Read More
How do I access the shared secure server available for my account?
Added on Mon, Mar 16, 2015
How to use the Shared Secure Server available with our hosting packages. Read More
How do I get SSH access for my shared hosting account?
Added on Mon, Mar 16, 2015
How to request SSH access to your shared hosting account. Read More
How do I host multiple websites on my Business Pro package?
Added on Tue, Mar 10, 2015
How to add additional websites to your Heart Internet Business Pro package. Read More
How do I run scheduled tasks (cron jobs) in my account?
Added on Fri, Mar 13, 2015
How to run scheduled tasks, also known as cron jobs, within your eXtend Control Panel. Read More
How do I set up error pages such as ’404: File Not Found’ and ’500: Server Error’ on my site?
Added on Tue, Mar 17, 2015
How to create your 404 and 500 error pages for your site. Read More
How do I uninstall the software I’ve installed using a one-click installer?
Added on Mon, Mar 16, 2015
How to remove an application you have installed with our one-click installers. Read More
How do I use and create mailing lists?
Added on Tue, Mar 31, 2015
How to create a mailing list and use it to get in touch with your subscribers. Read More
How long are access logs and statistics stored for?
Added on Tue, Mar 17, 2015
How long your system will keep the access and error logs for your site. Read More
What do the web server log files look like?
Added on Tue, Mar 17, 2015
How the access and error logs look and how to use the information provided. Read More
What is Linux?
Added on Tue, Mar 3, 2015
Explanation of what the Linux operating system is, and why it is used for servers. Read More
What is PING?
Added on Fri, Mar 13, 2015
What PING is and used for within web hosting and networking. Read More
What is XML?
Added on Wed, Apr 1, 2015
What XML is and how it can be used. Read More
What Perl, PHP, or Pear modules are installed on the server?
Added on Mon, Mar 16, 2015
Where you can find all the Perl, PHP, or Pear modules available on your account. Read More
What software do you have on your servers?
Added on Mon, Mar 2, 2015
The software installed on our Linux servers, including the version numbers. Read More
Where is the dictionary directory?
Added on Mon, Mar 16, 2015
How to call the dictionary file in your script. Read More
Why are my AWStats or Webalizer pages not updating as they should be?
Added on Wed, Apr 8, 2015
How to ensure that your Webalizer or AWStats data is up to date. Read More
Why did my scheduled task (cron job) not run?
Added on Tue, Mar 17, 2015
Reasons why your scheduled task may not have run and ways to solve the problem. Read More
Why isn’t there a one-click installer for Magento e-commerce software?
Added on Mon, Mar 16, 2015
Why you cannot install Magento from your eXtend Control Panel on your shared hosting account. Read More
 
 
Heart Internet Logo
Services
  • Domain Names
  • Web Hosting
  • Premium Hosting
  • Reseller Hosting
  • More
  • Virtual Private Servers
  • Dedicated Servers
  • Sign Up
Company
  • About Heart Internet
  • Our Blog
  • Support
  • Our Awards
  • More
  • Careers
  • Contact Us
  • Testimonials and Reviews
Community
  • Affiliate Program
  • Events We Sponsor
© 2016 Heart Internet Ltd. All rights reserved.
Terms and conditions Privacy Policy Sitemap
Heart Internet Logo