Can I connect to my mailbox with a secure connection?
Added on Fri, Mar 13, 2015
How to connect to your mailbox through a secure connection.
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Can I set up push email on my mobile device with Heart Internet?
Added on Fri, Mar 13, 2015
How push email works and how you can use it at Heart Internet.
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Can I use my own SMTP server?
Added on Fri, Mar 13, 2015
Why you may need to use a different SMTP server and how to implement it.
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Changes to SMTP Ports
Added on Tue, Sep 24, 2019
How to correct your mail ports on various common mail clients.
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How do I create a new email account for my domain name?
Added on Tue, Mar 31, 2015
How to create a Standard mailbox for your website.
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How do I set up a mailbox in Mozilla Thunderbird?
Added on Wed, Apr 6, 2016
How to set up a mailbox in Mozilla Thunderbird.
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SSL warning on Apple devices when connecting to mail server.
Added on Wed, Mar 20, 2019
How to handle SSL warning on Apple devices.
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What are the limits for my email account?
Added on Fri, Mar 13, 2015
The limits for sending out emails, receiving and sending attachments, and mailbox sizes.
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What is SMTP?
Added on Tue, Mar 31, 2015
What SMTP is and how you can use the Heart Internet SMTP server.
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What is the difference between POP3 and IMAP?
Added on Wed, Mar 25, 2015
The differences between POP and IMAP email protocols.
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Why are my emails being rejected?
Added on Mon, Jun 17, 2019
Why are emails rejected with a bounceback containing code? Commonly referred to as the "Hi there" bounceback.
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Why do I see an SSL warning when connecting to my mailbox or sending emails with a mail client?
Added on Fri, Mar 13, 2015
Why you may be receiving an SSL certificate error when checking your email.
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Why is my mail client downloading duplicates of existing emails?
Added on Fri, Mar 13, 2015
Why you may download multiple versions of the same email into your client and how to fix the problem.
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Why is my mailbox saying that it is locked?
Added on Fri, Mar 13, 2015
Why your mailbox may be locked and what you can do to resolve the situation.
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