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Request personal data collected for my SSL certificate

Note: The information in this article applies only to European Economic Area (EEA) residents in support of the General Data Protection Regulation (GDPR). This article does not apply if you live outside the EEA.

You can request a copy of the data that is collected when we issue your SSL certificate.

  1. Go to your Heart Internet account.
  2. Select Manage All next to SSL Certificates.
  3. Select Help > Submit request for data.
  4. Select Request Data.
  5. A confirmation screen will display and your personal data will be sent to the email address on file within 72 hours.
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